Privacy Policy

 

1 - HOW WE USE YOUR INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

2 - CONSENT

How you give your consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How to withdraw your consent

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@jonathanhawkes.co.uk or mailing us at: Jonathan Hawkes, 31-32 South Street, Exeter, EX1 1EB.

3 - DISCLOSURE

We do not sell, transfer or otherwise disclose your personal information except where disclosure is required by law.

4 - OPENCART

Our store is hosted on OPENCART. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through OPENCART’S data storage, databases and the general OPENCART application. They store your data on a secure server behind a firewall.

5- PAYMENT

All orders are transacted through PayPal. PayPal is an accredited payment service provider. They handle your credit card and payment transactions in a highly secure environment created specifically for this purpose. At no time are your card details seen or handled by us.

6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7- SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

8 - COOKIES

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

10- CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

YOUR RIGHTS UNDER GDPR

If you would like to have access to, review, correct, amend or delete any personal information we have about you, please contact us at the address below.

QUESTIONS AND CONTACT INFORMATION

Jonathan Hawkes is a trading name of Ruby Couture Limited, a company incorporated in England and Wales with Company Number 4975900, VAT No. GB 631283950. Registered office: 105-106 Fore Street, Exeter, EX4 3HY.If you would like to register a complaint contact our Privacy Compliance Officer at info@jonathanhawkes.co.uk or by mail to Jonathan Hawkes, 31-32 South Street, Exeter, EX1 1EB. You also have a right to lodge a complaint with the Information Commissioner’s Office (https://ico.org.uk)